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<title>GiveMeTickets.co.uk Support - The five questions posted most recently:</title>
<description>Knowledgebase and Frequently Asked Questions for GiveMeTickets.co.uk</description>
<link>http://help.givemetickets.co.uk</link>	<item>
		<title><![CDATA[Can we use the GiveMeTickets logo for promoting our event ticket sales?]]></title>
		<description><![CDATA[<p>
Yes, we not only allow this, but we encourage it!
</p>
<p>
The GiveMeTickets.co.uk logo can be downloaded in a high-resolution print-ready PDF format at the following url:
</p>
<p>
<a href="http://www.givemetickets.co.uk/downloads/GiveMeTicketsLogo.pdf">http://www.givemetickets.co.uk/downloads/GiveMeTicketsLogo.pdf</a>
</p>
<p>
 
</p>
<p>
If you have more specific requirements with regards to using our logo on your printed media, please get in contact using the enquiry form on the main GiveMeTickets.co.uk website 
</p>
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		<link>http://help.givemetickets.co.uk/index.php?action=artikel&amp;cat=3&amp;id=20&amp;artlang=en</link>
		<pubDate>Wed, 23 Apr 2008 19:46:00 GMT</pubDate>
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		<title><![CDATA[How do the transaction charges on GiveMeTickets.co.uk work?]]></title>
		<description><![CDATA[<p>
When you download your guestlist, we charge a commission of £0.50 per ticket that you have sold. 
</p>
<p>
The Booking Fee is an optional fee you can pass on to your customers to offset this commission.
</p>
<p>
When a customer purchases tickets from you, a percentage of the sales revenue (up to 3.4%) is kept by Paypal as a charge for their services. 
</p>
<p>
The Internet Transaction Charge (%) is an optional fee you can pass on to your customers to offset Paypal&#39;s charges.
When a customer purchases tickets from you, a single fee (up to 20p and in addition to their percentage charge) is kept by Paypal as a charge for their services. 
</p>
<p>
The Internet Transaction Charge (Per Transaction) is an optional fee you can pass on to your customers to offset Paypal&#39;s charges.
</p>
<p>
Our transaction charges work in a way similar to other e-Ticketing providers, with the key difference being that the revenue from tickets is paid directly to you before an event takes place, instead of being retained by the e-Ticketing provider until after the event.
</p>
]]></description>
		<link>http://help.givemetickets.co.uk/index.php?action=artikel&amp;cat=3&amp;id=19&amp;artlang=en</link>
		<pubDate>Wed, 23 Apr 2008 10:57:00 GMT</pubDate>
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		<title><![CDATA[How do the security codes on the guestlist work?]]></title>
		<description><![CDATA[<p>
When a customer places an order, each order is associated with a 3 character security code containing any character from A-Z and any number from 1-0. On completion of a successful order, this security code is emailed to the customer,  
</p>
<p>
When you print the guestlist for your event, the customer name is taken from their user account along with the associated security code.
</p>
<p>
On the day or night of your event, each order on the guestlist should be checked off against the user&#39;s name and security code.
</p>
<p>
Although a 3 character security code may not seem particularly secure, it&#39;s actually more secure than the incremental ticket numbering systems used by many e-Ticketing providers. The three character code allows for over 45,000 different possible security codes <strong>per customer</strong> on your guestlist. 
</p>
]]></description>
		<link>http://help.givemetickets.co.uk/index.php?action=artikel&amp;cat=3&amp;id=18&amp;artlang=en</link>
		<pubDate>Fri, 11 Apr 2008 20:29:00 GMT</pubDate>
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		<title><![CDATA[How do I sell tickets using GiveMeTickets.co.uk?]]></title>
		<description><![CDATA[<p>
Selling tickets for an event on GiveMeTickets.co.uk is as simple as following these steps:
</p>
<ol>
	<li>Register for a free promoter account in the &#39;Promoter&#39; section of the website</li>
	<li>Visit the &#39;Add New Event&#39; page and fill in event specifics including start and end date and time, any transaction charges you wish to add to customer orders and venue information.</li>
	<li>Your event will then be saved as a &#39;draft&#39; event where you can edit the event details as well as adding the available tickets, as well as images or flyers to enhance your event listing.</li>
	<li>When you are happy with your event, you can set it as &#39;active&#39;, so that it will appear in the main website event listings and be available to customers.</li>
	<li>Before the event takes place (either when you set the event status to &#39;closed&#39;, when your tickets have sold out, or when tickets are no longer available) you can make payment of 50p per ticket to GiveMeTickets.co.uk</li>
	<li>On completion of payment for the event, your guestlist will be available to download.</li>
	<li>On the day or night of your event, simply check off your customers and their security codes (which will have also been emailed to them) against your guestlist.</li>
</ol>
If you need any parts of this process clarifying, please don&#39;t hesitate to get in contact with us.
]]></description>
		<link>http://help.givemetickets.co.uk/index.php?action=artikel&amp;cat=3&amp;id=17&amp;artlang=en</link>
		<pubDate>Fri, 11 Apr 2008 20:20:00 GMT</pubDate>
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		<title><![CDATA[Do you accept any other payment methods other than Paypal?]]></title>
		<description><![CDATA[<p>
At the moment, GiveMeTickets.co.uk only accepts payment via Paypal but intend to add more online payment processors in the future.
</p>
<p>
If you have a specific request for a payment provider, we&#39;ll like to hear your opinions so please get in contact with us. 
</p>
]]></description>
		<link>http://help.givemetickets.co.uk/index.php?action=artikel&amp;cat=3&amp;id=16&amp;artlang=en</link>
		<pubDate>Fri, 11 Apr 2008 20:09:00 GMT</pubDate>
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